Operation Engineer, Senior
Senior Operations Engineer: keep a 7×24 trading platform stable, optimize latency, automate CI/CD, manage cloud infra with IaC, mentor teammates, cross-region (KL/HK) duties.
We usually respond within three days
JOB RESPONSIBILITIES:
System & Network Stability
Ensure 7×24 production stability of the trading platform through real-time monitoring (e.g. Prometheus, Grafana), rapid incident response, and thorough root cause analysis (RCA).
Optimize network performance, focusing on low latency and cross-region connectivity (China domestic & cross-border networks); design and implement CDN strategies for content acceleration.
Execute standardized deployment, change, and maintenance procedures with full traceability.
Automation & Process Improvement
Design, build, and maintain CI/CD pipelines to enable fast and reliable automated deployments.
Manage cloud infrastructure and application configurations using Infrastructure as Code (Terraform, Ansible).
Develop automation scripts (Python / Bash / Go) to streamline routine inspections, log analysis, and repetitive operational tasks.
Security Operations & High Availability
Implement and maintain security measures including vulnerability management, IAM, and system hardening in compliance with industry standards.
Design and manage backup and disaster recovery plans; conduct regular recovery drills to ensure business continuity.
Ensure high availability and fault tolerance through redundancy and failover strategies.
Performance Optimization & Cost Control
Continuously tune system performance with strong emphasis on low-latency optimization for trading systems.
Monitor and optimize cloud resource utilization to balance performance and cost efficiency.
JOB REQUIREMENTS:
Minimum 5 to 10 years of relevant working experience in related roles.
Age range preferred < 40years old (but open to see senior candidate)
3+ years of experience operating 7×24 high-availability production systems.
Strong expertise in Linux administration, performance tuning, and security hardening.
In-depth knowledge of TCP/IP, HTTP/HTTPS, DNS, VPN, and advanced network troubleshooting.
Solid security operations experience including vulnerability scanning, incident response, and defensive measures.
Proficiency in at least one scripting language (Shell / Python).
Hands-on experience with distributed logging systems (e.g. ELK).
Practical experience with Docker and Kubernetes.
Strong understanding of CDN principles and optimization; experience with major cloud providers (Alibaba Cloud, Tencent Cloud, Huawei Cloud) and global network acceleration solutions.
Strong sense of ownership, proactiveness, and ability to work under pressure.
Excellent analytical and problem-solving skills, especially during incidents.
Strong collaboration and communication skills; able to mentor junior engineers and work cross-functionally.
Strategic mindset with continuous improvement and innovation in DevOps practices.
Role based in KL office, and expected to travel to HK office frequently.
Must know basic Mandarin and Cantonese.
PREFERRED QUALIFICATIONS:
Experience with cloud security products on Alibaba Cloud or Tencent Cloud.
Relevant certifications (CISP, RHCE, CKA, MLPS / ISO-related).
Experience in large-scale internet companies or high-security industries (finance, government).
Experience with IPv6 deployment, cross-border network architecture, or multinational enterprise network operations.
- Department
- Information Technology (IT)
- Role
- Operations Engineer
- Locations
- Kuala Lumpur
- Remote status
- Hybrid
- Monthly salary
- MYR10,000 - MYR20,000
- Employment type
- Full-time
- Employment level
- Executive / Senior Level
- Work Days
- 5 days per week
- Working Hours
- 9am - 6pm
About UpGrowth HR Sdn. Bhd.
UpGrowth HR Sdn Bhd, headquartered in the vibrant commercial center of Kuala Lumpur, Malaysia, has emerged as a leading player in the BPO industry for SME, specializing in HR outsourcing, Telemarketing, Customer Experience, Finance & Accounting services, Cosec and other services.
Founded in 2023 by Jason W, the company was established to address the evolving needs of modern businesses by offering specialized outsourcing solutions.