JOB RESPONSIBILITIES:

1. Business Development & Client Acquisition (40%)

• Drive new client acquisition for the agency by identifying and approaching potential brands, companies, and partners.

• Generate leads through networking, referrals, outbound outreach, and digital channels.

• Prepare and deliver proposals, pitches, and tailored marketing solutions to potential clients.

• Negotiate contracts, finalize service agreements, and oversee onboarding of new clients.

• Work closely with management to set and achieve revenue targets, ensuring steady growth of the agency’s portfolio.

• Maintain a strong pipeline of prospects and provide regular updates on progress to management.

2.Client Servicing & Account Management (40%)

• Act as the main point of contact for assigned clients, ensuring high-quality service and satisfaction.

• Build long-term relationships by understanding client needs and aligning agency solutions to support their goals.

• Handle escalations and resolve client concerns promptly and professionally.

• Monitor project milestones and ensure deliverables are met on time and within scope.

• Conduct regular check-ins to identify upselling opportunities and additional service needs.

• Provide reporting and performance forecasts to senior management.

3.Digital Marketing Execution & Team Collaboration (20%)

• Assist in the execution of marketing campaigns across platforms (Facebook, Instagram, TikTok, Google, Telegram etc.).

• Support the development of campaign strategies and creative concepts with internal teams.

• Conduct research and experiment with new digital tools (including AI) to enhance marketing performance.

• Collaborate with internal marketing, IT, and creative teams to ensure seamless service delivery.

• Share client insights and feedback with internal teams to optimize campaign performance.

• Foster teamwork and communication across departments to ensure client success.

JOB REQUIREMENTS:

• Bachelor’s degree in Business, Marketing, Communications, or related field.

• 5–8 years of experience in business development within the marketing industry.

• Strong knowledge of marketing strategies and digital tools (e.g., Google Ads, SEO, social media).

• Excellent communication, negotiation, and presentation skills.

• Proven ability to acquire new clients, grow existing accounts, and hit revenue targets.

• Ability to thrive in a remote-first environment with strong self-management skills.

• Results-driven with a demonstrated track record of agency growth.